Categories
dab digital radio

DAB – Doing It Properly

Legal Writing (CC) Horrgakx @ Flickr

In response to the publication of the interim Digital Britain report, I sent out this twitter

That prompted a small flurry of @nickpiggott replies asking me “so, what does doing it properly mean”?

Let’s start by reminding ourselves that we have the most successful implementation of free-to-air digital radio anywhere in the world. There is no discussion, no set of statistics, no spin that can deny that fact. More people, by number and by percentage of the population, use free-to-air digital radio in the UK than anywhere else. Over 8m cumulative device sales, without a penny of device subsidy or subscription. Planet Rock has almost half the audience of Absolute Radio.

So what we have is not broken, is not a failure and is not dysfunctional.

But – it could be better. We’re only using a fraction of the capabilities of the system, and the implementation was conceived without any reference models, and without any similar paradigms. Which is why it tended to follow the FM model that preceded it by 40 years (25 years in commercial radio).

I tend to work by setting a clear vision of what I want to achieve, and then working out how to get from here to there. If you start from here, and look only at the obstacles, you’d probably give up. (Maybe that’s what’s happening in other countries?). But if you think what you could do, I find it easier to find the swerves and jumps that get you round the problems. Or hope they go away before you get to them.

So here’s my manifesto for doing it properly. My manifesto, not that of my employer. And not representative of all or even part of the radio industry.

Coverage “Turn It Up”

We need higher field strengths for DAB. To really realise its strategic value, and its unique benefits, DAB has to be receivable on the move on a handheld device tucked in someone’s pocket as they go through cities – walking down streets, and walking round buildings. And that means much higher field strengths. Probably about +12dBuV / +14dBuV on what we have now. For normal people, lots lots more.

And we need to do that by using a smaller number of transmitters using much higher ERPs (emitted powers). The whole economic model of “broadcasting” is lost if you work on a network of hundreds of sites to cover the same area covered by 1 FM site now. That’s oversimplifying things, but the general principle is sound. We need to cut the number of DAB sites in use now, and crank up the power of those remaining dramatically.

Why wasn’t this done in the first place? Ah, well, thanks for asking that, because it leads into the next point…

Spectrum Planning “Make It Simpler”

OMFG the UK DAB spectrum plan is complicated. We (the radio industry) made such a rod for our own backs, and loaded ourselves down with so much cost with the current spectrum plan. The current spectrum plan is derived from the original FM plan,and was somewhat influenced by the decision to tie FM licence renewals with commitment to get services on DAB.

We tried to replicate the FM coverage model on DAB. Wherever there was a significant analogue licence that was eligible for renewal, it needed to have an equivalent DAB multiplex area. Problem is, there’s about 100 FM channels in the spectrum 87.5MHz to 108MHz. We tried to duplicate an FM plan which was carefully juggled to fit into 100 FM channels, and pretty much replicate it in 5 DAB channels. Um, can anyone see the problem here, because we didn’t spot it 10 years ago. (Yes, hello pedants – I’m aware that’s an oversimplification, but ride with me on this one).

That created the most fabulous spectrum plan, for which hat tip to the spectrum planners for almost managing to do it. Incredible.

The problem was, it relied heavily on cramming services close together, both in the same areas (adjacent channels) and in adjacent areas (co-channel channels). So the amount of interference from each multiplex had to be virtually negligible outside of its area, which in turn meant using lots of low power transmitters rather than a few bigguns.

My favourite example of this is the London III and Sussex Coast multiplexes, which are both on channel 11B. They are separated by less than 30kms. Can you imagine having two FM stations on the same frequency, with coverage areas only 30kms apart? No. Madness.

The best thing we can do is re-plan to put spectrum where it’s needed, and have bigger mux areas with wider geographic separation. It makes little sense to have Wiltshire split across two different frequencies. (I could tell you why, but you’d be in disbelief).

A re-worked spectrum plan would create less adjacent and co-channel interference, and would support fewer transmission sites at higher powers.

But, you say, how do you fit all those radio stations that used to be on 3 separate muxes onto 1 bigger mux. Well, funny you should ask, because…

DAB+ “Make It More Spectrum Efficient”

Flameproof suits on, mail filters armed, incoming abuse expected.

DAB+ isn’t about making radio sound nicer, because consumers don’t want it, and it doesn’t help anyone. The best use of DAB+ would be to allow a smaller base of infrastructure to support the same number of radio stations. That way, the cost of DAB(+) to the radio industry goes down, we can put much higher powered muxes on-air, and everyone gets a better service.

It’s a big hairy problem though. It keeps me awake at night (not kidding). I would not like even 0.01% of the 30% of UK households who have DAB radios to email me to tell me how they feel about making their DAB radio defunct. It’s not fair, and being fair is an important part of radio IMHO. I don’t have a simple plan on how we would do this, so lets file that under “needs more thinking”.

If we did get to DAB+, we would almost certainly find that we could get the radio stations on-air, and have some spectrum free, and seeing as you’re asking, I’ll tell you what we’d use it for…

Differentiation “Do something exciting”

DAB is insufficiently differentiated from analogue currently. Yes, there’s lots more stations, and its tune by name, and you get some (semi)-useful text. But it’s not the evolution it could have been. DAB has some immensely w00t technologies in it, but the broadcasters have to implement them, and educate listeners about them, BEFORE the radios get built. I take my hat off to the original spec writers, because it’s a joy to converge DAB with IP. Did you know there’s a whole “over the air” HTTP transport layer, that will move seamlessly between IP and DAB? Or a highly efficient way of distributing traffic messages. Even an IP Multi-cast tunnelling option. All there, all waiting to be used.

If we did some of this stuff, I’m sure DAB would get more exciting, and would get into more exciting devices. And, incidentally, become more valuable commercially. Which can only be a good thing. (BTW – have been told what I can talk about on the Touch Radio device, so just need to think and write about it).

Summary

So there’s my “doing it properly” 4-point plan.

  1. Better coverage through higher powers on fewer transmitters
  2. Simpler Spectrum plan with fewer muxes covering bigger areas
  3. More efficient spectrum use with DAB+
  4. Differentiation through data services

Only a few things stopping these changes

  • Infrastructure / transmission contracts which go on for a number of years still
  • Big one-off cost of changing around all the transmitters and masts
  • Complex transition from existing spectrum plan to a new one
  • Replacing ~8m DAB radios with DAB+ ones.
  • Staying alive through the recession.

But, never fear dear readers, because there is light. Digital Britain confirms what the educated know, which is that DAB is fundamentally a great technology, it’s just the current implementation that isn’t brilliant. Consumers just keep loving DAB, and it’s easy to get some data services and some new radio stations back on the air in the current infrastructure (and credit to my team for pulling some clever workarounds out on the data issue). There’s lots of clever people working in radio, who can make this happen.

I will be looking at how Australia get on. They’re starting fresh in May, and they’re going for the 4-point “doing it properly” plan on day 1. They’ll go rushing past us, and set the standard for DAB rollouts from here on. Who knows, maybe it will trigger the second Aussie invasion of radio? Grab the esky, and get the beers cold.

Photo: Legal Writing (CC) Horrgakx @ Flickr

Categories
dab digital radio real life

Economy Crashes, Digital Radio Keeps Going

Woolworths New Malden the Last Days (cc) Fred Dawson @ flickr

The DRDB has released Christmas 2008 sales figures for DAB Digital Radio, and I think they tell a remarkable and positive story.

Obviously, if you were a bit bitter or a bit cynical, you’d focus on the fact that growth slowed down in 2008, and that “only” 2.08m Digital Radios were sold in 2008, rather than the target of 2.6m which was set in January 2008

I think they’re remarkable numbers.

Since January 2008, the bottom has fallen out of the world’s economy. I’d love to know of any comparable sector that has achieved its annual sales figures set “pre-crash”. People are losing their jobs, and even if they’re not losing their jobs, they’re reining in their spending to be on the safe side. Consumer electronics, as a sector, is down 5% in value (year on year), despite a slew of “must-have” gadgets.

But amidst the economic turmoil, the uncertainty, and the cutbacks, people are still buying radios – digital radios. 510,000 sets in the run-up to Christmas, and by all accounts, catching some retailers unaware. The sector shrank 5%, but DAB sales grew by 3%. That’s not a blip, that’s bucking the trend.

It’s interesting, because 2008 couldn’t have been a worse year in Medialand for DAB. The headlines have been dominated with sad, bad, and depressing stories on the fate of DAB. It’s been a struggle to find the shafts of sunlight.

Some of the DAB turmoil has been felt in the real world too. theJazz and a number of other stations disappeared off the dial. FUN Kids had to drop its coverage on DAB outside of London after being disposed of by GCap. Planet Rock’s future was uncertain, also when GCap announced its disposal. More and more voices were heard extolling the virtue of connected radios.

I hope that 2008 was DAB’s Annus Horribils, and that 2009 will mark the starting point of a new phase of DAB in the UK (of which more as soon as I find out what I can talk about publicly). There’s no doubt that whatever sales predictions were created for 2009 will need revising in the light of the current economic situation, and it will be miraculous if we manage to beat 2008’s numbers in 2009.

But maybe this is the point where we see that DAB is resilient, and something that consumers really want to have in their lives.

Photo: Woolworths New Malden the Last Days (CC) Fred Dawson @ flickr

Categories
dab digital radio

An E-mail to Which?

Query (CC) amortize @ flickr

I wrote this e-mail on Saturday 24th January, to the editor of the Which? website. Which? is the UK’s consumer champion.

Dear Sir / Madam,

I would like to raise an issue with the article on your website entitled “In Store Sales of DAB Radio Could Be Misleading“.

I fear that you have been the victim of a scare campaign, orchestrated by one or two people.

It is true that some stores have had boosters installed to provide a good quality signal to DAB radios on display, but that should be framed within a context that virtually all electrical goods stores provide specific “repeated” signals for Televisions (and in Car Audio shops, for FM Radios too). In particular, you will find that all Digital TVs and Set Top Boxes are connected to cables and boosters from an external antenna. Therefore it seems unreasonable to say that sales of DAB could be misleading; the same is equally true of Digital TV, and I’m sure you will remember that there were issues with this a few years ago.

Electrical retailers tend to be based in metal-skinned buildings, creating what’s known as a Faraday Cage effect – which cuts off all radio and tv signals. It is therefore a necessity to bring signals in through repeaters for any radio or TV device to work at all.

The Radio Industry provides a very reliable “postcode checker” for coverage, at www.getdigitalradio.com – which you have failed to mention, presumably because the person or people who “tipped you off” about this story didn’t see fit to tell you the whole story. In addition, I am not aware of any retailer or manufacturer who has refused to take a return (of a properly boxed device) if the consumer subsequently finds they have inadequate reception.

I am disappointed that you don’t seem to have checked these facts with anyone from the industry representative bodies, and may I suggest that you contact (-) at the DRDB on (-) to get a more balanced view. I look forward to seeing an amendment to the article imminently.

Regards

Nick Piggott

I’ll leave you to find the offending blog article for yourselves, as they aren’t worthy of linking to.

Update – 26th January

The Which? website has been updated today to include a response from the DRDB, which does now include reference to the postcode checker, and explains why it is that some retailers need to have repeaters to get signals into the building. Well done Which? for updating so promptly.

Photo: Query (CC) Amortize @ flickr

Categories
dab digital radio radio

Balancing Content and Distribution to make a “hit”

Alpine HD Radio car display by fatcontroller @ flickr

I’ve been partly inspired by a post by Marc Ramsey entitled “Maybe the last time I’ll ever write about HD Radio“, and partly by a post by James Cridland entitled “CES 2009 – HD Radio’s Additional Channels“.

In different ways, they both make the point that HD Radio (in this example) is a technology capable of good things, of things that could rejuvenate interest in radio, but is being let down by some implementation errors. At face value, Marc seems unimpressed by the technology of HD Radio, but reading deeper, in his post he makes the point that the radio industry isn’t using HD to deliver any content that wows people. Similarly, James describes how multi-channelling, the technical capability that would allow HD Radio to deliver new content, is so appallingly badly implemented that it’s pretty much useless for consumers.

For HD Radio, read DAB Digital Radio.

Admittedly, multi-channeling in DAB isn’t a pre-requisite for delivering extra content, which is a tremendous relief, because the implementation of secondary services on most radios UIs is dismal. I don’t recommend trying to tune into BBC Radio 4 (LW) for the Morning Service on a two line LCD display with a rotary knob. It’s only because most DAB radios use a small handful of silicon providers that consistency has happened by mistake, rather than planning.

But in both cases, the failure to “wow” people isn’t a technological one. It’s a failure by incumbents to do radical things with a new platform, largely out of fear of disrupting the old one. Incumbent companies are big, and have lots of people who know how to “win”. If you’re a salesperson who knows they can pay the mortgage by hitting revenue targets, it’s potentially more sensible to stick on the side of visible decline, than leap headlong into the unknown world of change.

It’s no secret that I believe the ways we should be “wow”ing our listeners are:

  • Commercially sustainable choice of radio stations that are clearly different from streamed music and jukeboxes.
  • Visualised radio is an evolution of radio that listeners “get” the moment they see it (no pun intended). Sometimes listeners, who seem to have fewer preconceptions, get it more than people working in the radio industry.
  • Interactive radio which recognises that listeners can’t actually interact most of the time they’re listening to radio.
  • Mashable radio that makes it much easier to let listeners dip in and out of radio and consume it on their own terms.

Making this kind of change happen isn’t easy. There are challenging business, technology and content problems to overcome, and it’s not an easy win. It looks and feels easier to “win” on the Internet, as the Internet and connected devices are somewhat less frictionless in terms of technology and business models. But I think that the harder wins are more valuable, and whilst both HD and DAB are doubtless harder wins, they have unique value in preserving the role of mass-market radio in the world’s media mix.

Photo: (CC) Alpine HD Radio Car Display by fatcontroller @ flickr. My trip to CES was sadly not to be.